Frequently Asked Questions

Everything you need to know about your luxury scent journey.

Are your fragrances 100% authentic?

Yes, we guarantee that all products sold on Fragrances Line are 100% authentic and sourced directly from authorized distributors or the brands themselves.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.

What is your return policy for opened perfumes?

Due to health and hygiene standards, we can only accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase.

Do you offer perfume samples or decants?

We occasionally include complimentary samples with full-size bottle purchases. Specific 2ml or 5ml decants are available for purchase in our 'Discovery' section for those wishing to test a scent before committing.

How should I store my fragrances to ensure they last?

To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom closet or drawer.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.